Manager 360 Feedback Survey Questions: A Complete Question Bank for Upward, Peer and Direct-Report Feedback

By Jürgen Ulbrich

A focused 360‑degree feedback survey for managers gives you concrete data for coaching, not public shaming. With clear manager 360 feedback survey questions, you spot strengths, risks and development priorities early – and you have a neutral basis for conversations with Führungskräfte, HR and the Betriebsrat.

Manager 360 feedback survey questions

All items below use a 5‑point scale: 1 = Strongly disagree, 5 = Strongly agree. Rater groups in brackets: [DR] = Direct reports, [P] = Peers, [U] = Upward (manager’s manager).

2.1 Closed questions (Likert scale)

  • Q1 (Role modelling & values, [DR][P][U]): This manager lives our company values in daily decisions.
  • Q2 (Role modelling & values, [DR][P]): This manager behaves consistently, even under pressure.
  • Q3 (Role modelling & values, [DR]): This manager treats all team members with respect.
  • Q4 (Role modelling & values, [P]): This manager keeps commitments to colleagues and stakeholders.
  • Q5 (Role modelling & values, [DR][U]): This manager is honest about mistakes and takes responsibility.
  • Q6 (Role modelling & values, [DR][P][U]): I trust this manager to act with integrity.
  • Q7 (Clarity & direction, [DR]): I understand the team’s priorities because of this manager’s communication.
  • Q8 (Clarity & direction, [DR]): This manager gives me clear expectations for my role.
  • Q9 (Clarity & direction, [DR][P]): This manager aligns our work with company goals.
  • Q10 (Clarity & direction, [DR]): This manager sets realistic goals and deadlines.
  • Q11 (Clarity & direction, [P][U]): This manager creates a clear strategy for their area.
  • Q12 (Clarity & direction, [DR][P]): When priorities change, this manager explains the reasons.
  • Q13 (Coaching & development, [DR]): This manager gives me guidance on how to grow in my role.
  • Q14 (Coaching & development, [DR]): This manager supports me in building new skills.
  • Q15 (Coaching & development, [DR]): Regular 1:1s with this manager help my development.
  • Q16 (Coaching & development, [DR][U]): This manager actively develops people for future roles.
  • Q17 (Coaching & development, [DR][P]): This manager shares knowledge and expertise generously.
  • Q18 (Coaching & development, [U]): This manager identifies and supports high-potential talent.
  • Q19 (Feedback & difficult conversations, [DR]): This manager gives me timely feedback, not only once per year.
  • Q20 (Feedback & difficult conversations, [DR]): Feedback from this manager is specific and actionable.
  • Q21 (Feedback & difficult conversations, [DR]): This manager addresses performance issues early and fairly.
  • Q22 (Feedback & difficult conversations, [P]): This manager can handle difficult cross-team conversations constructively.
  • Q23 (Feedback & difficult conversations, [DR][P]): This manager listens when others disagree.
  • Q24 (Feedback & difficult conversations, [DR][U]): This manager stays calm and respectful in conflict situations.
  • Q25 (Collaboration & stakeholder management, [P]): This manager collaborates well with other teams.
  • Q26 (Collaboration & stakeholder management, [P][U]): This manager builds strong relationships with key stakeholders.
  • Q27 (Collaboration & stakeholder management, [DR]): This manager removes obstacles so the team can work with others.
  • Q28 (Collaboration & stakeholder management, [P]): This manager shares relevant information with partner teams in time.
  • Q29 (Collaboration & stakeholder management, [DR][P]): This manager encourages cross-team problem solving.
  • Q30 (Collaboration & stakeholder management, [U]): This manager represents their team credibly towards senior leadership.
  • Q31 (Decision-making & accountability, [DR][P]): This manager makes decisions in a timely way.
  • Q32 (Decision-making & accountability, [DR]): This manager involves the right people before deciding.
  • Q33 (Decision-making & accountability, [DR][P]): This manager explains important decisions and trade-offs.
  • Q34 (Decision-making & accountability, [DR][U]): This manager holds people accountable for agreed results.
  • Q35 (Decision-making & accountability, [DR]): This manager is consistent in performance expectations.
  • Q36 (Decision-making & accountability, [P][U]): I trust this manager’s judgment on complex issues.
  • Q37 (Inclusion & psychological safety, [DR]): I can speak up to this manager without fear of negative consequences.
  • Q38 (Inclusion & psychological safety, [DR]): This manager values different opinions and backgrounds.
  • Q39 (Inclusion & psychological safety, [DR][P]): This manager ensures everyone has a chance to contribute.
  • Q40 (Inclusion & psychological safety, [DR]): This manager intervenes when behaviour harms psychological safety.
  • Q41 (Inclusion & psychological safety, [DR][P]): This manager treats remote and onsite colleagues fairly.
  • Q42 (Inclusion & psychological safety, [DR][U]): This manager promotes an inclusive team culture.
  • Q43 (Wellbeing & sustainable performance, [DR]): This manager respects reasonable boundaries (working hours, vacations).
  • Q44 (Wellbeing & sustainable performance, [DR]): This manager recognises signs of overload and reacts.
  • Q45 (Wellbeing & sustainable performance, [DR]): This manager plans workloads so we can perform sustainably.
  • Q46 (Wellbeing & sustainable performance, [DR][P]): This manager talks openly about stress and workload.
  • Q47 (Wellbeing & sustainable performance, [DR]): This manager encourages healthy work habits (breaks, focus time).
  • Q48 (Wellbeing & sustainable performance, [U]): This manager balances ambitious targets with realistic resources.
  • Q49 (Communication & transparency, [DR]): This manager shares relevant information proactively.
  • Q50 (Communication & transparency, [DR][P]): This manager communicates clearly and avoids unnecessary jargon.
  • Q51 (Communication & transparency, [DR]): I can ask this manager questions and get honest answers.
  • Q52 (Communication & transparency, [P]): This manager keeps stakeholders updated on progress and risks.
  • Q53 (Communication & transparency, [DR][P]): This manager is transparent about decisions that affect people.
  • Q54 (Communication & transparency, [DR][U]): This manager keeps leadership informed without hiding bad news.
  • Q55 (Overall confidence & future fit, [DR]): I am confident in this manager’s overall leadership.
  • Q56 (Overall confidence & future fit, [P]): I would choose to work with this manager again.
  • Q57 (Overall confidence & future fit, [DR][P]): This manager adapts well to change.
  • Q58 (Overall confidence & future fit, [U]): This manager is ready for more complex responsibilities.
  • Q59 (Overall confidence & future fit, [DR][P]): This manager learns from feedback and adjusts behaviour.
  • Q60 (Overall confidence & future fit, [DR][P][U]): This manager is a good fit for our future strategy.

2.2 Overall / NPS-style question

  • Q61 (0–10 scale, [DR][P][U]): How likely are you to recommend this manager as a leader to a colleague?

2.3 Open-ended questions

  • O1: What is one thing this manager should start doing to increase their impact?
  • O2: What is one thing this manager should stop doing because it limits their effectiveness?
  • O3: What is one thing this manager should continue doing because it works well?
  • O4: Can you describe a situation where this manager supported you particularly well?
  • O5: Can you describe a situation where this manager could have handled things better?
  • O6: What does this manager do that helps (or harms) psychological safety in the team?
  • O7: What specific skills or behaviours should this manager develop in the next 12 months?
  • O8: Is there anything else you want HR or this manager to know about their leadership?

Decision & action table

Question cluster Trigger (average score) Required action Owner Timeline
Q1–Q6 Role modelling & values <3.5 from any rater group Schedule 1:1 coaching; review recent incidents; define 2–3 behaviour commitments. Direct manager + HR BP Coaching agreed within 21 days after report.
Q7–Q12 Clarity & direction <3.5 from direct reports Run team workshop on goals; update team OKRs and expectations; share notes. Manager, supported by HR Workshop held within 30 days.
Q13–Q24 Coaching & feedback <3.0 from direct reports Enroll manager in feedback/coaching training; implement structured 1:1 template. HR L&D Training completed within 60 days; new 1:1s within 14 days after training.
Q37–Q42 Inclusion & psychological safety <3.5 from any group or strong spread (>1.0) between groups HR debrief; investigate patterns; agree on behavioural changes; monitor with next pulse. HR BP + Manager’s manager Debrief within 14 days; follow-up pulse within 90 days.
Q43–Q48 Wellbeing & sustainable performance <3.5 from direct reports Review workload planning; adjust staffing/priorities; communicate boundaries clearly. Manager + Functional lead Action plan documented within 30 days.
Q55–Q60 Overall confidence & future fit <3.5 overall or ≥30% of raters ≤3 Mandatory development plan; consider mentor; review role fit in next talent review. Manager’s manager + HR Development plan in place within 45 days.
Any cluster, big gap DR vs. P/U Difference ≥0.8 points Explore perception gaps in debrief; adjust communication and stakeholder routines. Manager + Coach/HR Discuss in debrief; re-check next cycle.

Key takeaways

  • Use clear clusters so 360 results translate directly into development actions.
  • Work with anonymity thresholds and rater minimums to stay GDPR- and Betriebsrat-safe.
  • Link 360 outcomes to coaching, not surprise consequences or pay decisions.
  • Track follow-up actions with owners and deadlines, not just survey scores.
  • Combine 360 feedback with your performance and talent management processes.

Definition & scope

This manager 360‑Grad‑Feedback survey measures observable leadership behaviours across values, clarity, coaching, collaboration, psychological safety, wellbeing and future readiness. It is designed for feedback from direct reports, peers and the manager’s own manager, mainly for people-leaders in DACH organisations. The survey supports decisions around development plans, coaching, training offers and broader changes in leadership culture and performance management.

How manager 360 feedback differs from engagement surveys

Engagement surveys ask, “How do you feel about work?”. 360 feedback asks, “What does this specific Führungskraft do?”. Engagement is anonymous and company-wide. 360 is person-focused, with carefully controlled anonymity and rater groups. You typically run 360 in sync with your performance management or talent reviews, not as a generic climate check.

For DACH, the key difference is legal and cultural. Engagement surveys often sit on a general consent or legitimate interest basis. 360‑Grad‑Feedback can feel closer to Leistungskontrolle, so you need Betriebsrat involvement, clear purpose (“Entwicklung, not Sanktion”) and data minimisation. A talent platform like Sprad Growth can automate survey sends, reminders and follow-up tasks with GDPR-friendly controls.

  • HR defines when 360 is used (e.g. every 18–24 months per manager).
  • Betriebsrat agrees on purpose, data fields, rater groups and report formats.
  • Communication emphasises development, not ranking or pay.
  • Managers receive structured reports plus coaching, not raw exports.

Survey blueprints for typical 360 cycles

You rarely need all 60 closed items at once. Below are ready-made blueprints you can plug into your tool or into simple forms, aligned with the question numbers above and your manager 360 feedback survey questions.

Full manager 360 (25–35 questions)

Use for first-time 360 programmes or key talent pools (e.g. new Führungskräfte, succession candidates).

  • Include: Q1–Q4, Q7–Q12, Q13–Q18, Q19–Q24, Q31–Q36, Q37–Q42, Q55–Q60, Q61, plus O1–O4.
  • Raters: 4–8 direct reports, 3–6 peers, 1–2 upward raters; no self-anonymous mixing.
  • Target completion time: 15–20 minutes.
  • Use in talent reviews and individual development plans.

Lightweight upward-feedback pulse (10–15 questions)

Use 1–2 times per year to give direct reports a safe channel about their manager.

  • Include: Q3, Q8, Q13, Q15, Q19, Q21, Q37, Q40, Q43, Q45, Q49, Q55, Q59, Q61, plus O3.
  • Raters: Only direct reports; require ≥4 respondents to show results.
  • Target completion time: 5–7 minutes.
  • Use as input for 1:1s and leadership training needs.

Peer-only 360 for project leads (12–18 questions)

Use when someone leads projects or squads without many direct reports.

  • Include: Q1, Q2, Q5, Q9, Q17, Q22, Q25–Q29, Q31, Q33, Q39, Q41, Q50, Q52, Q56, Q57, Q61, plus O1 and O5.
  • Raters: 6–10 peers and key stakeholders from recent projects.
  • Target completion time: 10–12 minutes.
  • Feed results into project debriefs and career discussions.

360 for senior leaders / executives (20–25 questions)

For directors and executives, focus more on strategy, culture and future fit.

  • Include: Q1, Q5, Q6, Q9–Q12, Q16, Q18, Q22, Q26, Q28, Q30, Q34, Q36, Q41, Q42, Q48, Q52–Q54, Q58–Q60, Q61, plus O2, O6 and O7.
  • Raters: Direct reports, peers on same level, CEO/board members where appropriate.
  • Include short free-text prompts per cluster to capture nuanced signals.
  • Use in succession planning, executive coaching and culture programmes.

Scoring & thresholds

All closed questions use a 1–5 scale. Define clear bands so you and leaders interpret scores consistently. As a rule of thumb: average <3.0 = critical, 3.0–3.7 = needs improvement, 3.8–4.2 = solid, >4.2 = strong area. Look at both averages and distributions, especially how many raters choose ≤3.

Translate scores directly into actions. Connect 360 results with your 360 degree feedback policies, leadership programmes and your broader talent development strategy. Avoid hard links to pay, but you can use patterns across several cycles as one input into promotion discussions.

  • HR defines scoring rules (bands, colour codes) and documents them by 30 days before launch.
  • Analytics aggregates results only if ≥4 raters in a group to protect anonymity.
  • Managers review their report and shortlist ≤3 focus areas within 14 days of receiving it.
  • Each focus area gets 1–2 concrete actions added to the manager’s development plan within 30 days.
  • HR checks completion of agreed actions in the next performance cycle (≤12 months).

Follow-up & responsibilities

A 360 programme fails when reports land in inboxes and nothing happens. Define who owns which step and by when. Use your performance/talent system or a spreadsheet to track completion, similar to how you track actions from employee surveys.

For DACH, also agree on escalation rules: who sees critical comments, and how quickly do you react if feedback signals Mobbing, discrimination or health risks? That protects employees and reduces legal risk.

  • HR: Designs survey, aligns with Betriebsrat, configures tool, and runs communication (kick-off ≥21 days before launch).
  • Managers’ managers: Offer debriefs for each direct report with a 360 within ≤21 days after results.
  • HR or external coach: Facilitates sensitive debriefs if scores <3.0 in values or psychological safety.
  • Manager: Documents 2–3 development goals and concrete steps in their IDP within 30 days.
  • HR BP: Reviews progress in regular check-ins and at least once per year in talent reviews.

Fairness & bias checks

360 feedback feels more personal than an engagement survey. You need fairness checks both during design and when interpreting results. Combine this with guidance from resources on performance review biases so raters and leaders know typical traps.

Analyse results by relevant groups (location, business unit, remote vs. office, gender where allowed) without exposing individuals. The goal is not to micro-analyse one manager but to detect systematic issues, e.g. consistently lower psychological safety scores for women reporting to male leaders or for remote staff.

  • HR runs a bias check after each cycle: compare average scores by rater group and diversity segment.
  • If one segment scores ≥0.7 lower on Q37–Q42, HR and leadership discuss causes within 30 days.
  • Use anonymous rater comments to understand patterns, not to “hunt” individual raters.
  • Train raters with short e-learning or guidelines explaining common biases before the survey.

Examples / use cases

Use case 1: New manager with weak feedback skills

A first-time Führungskraft scores well on values and collaboration, but Q19–Q24 average 2.8 from direct reports. Comments mention “no feedback unless something goes wrong”. HR and the manager’s manager agree on targeted actions: a feedback training, a structured 1:1 template and a simple quarterly check on Q19 and Q20 as a mini-pulse.

Within 6 months, direct reports report clearer expectations and less surprise in performance reviews. The next 360 shows the feedback cluster at 3.9, while engagement survey comments about “unclear performance expectations” drop significantly.

Use case 2: Senior leader with strategy strengths, culture risks

A director scores very high on Q9–Q12 and Q31–Q36, but values (Q1–Q6) and wellbeing (Q43–Q48) land at 3.1. Peers and direct reports describe “results at any cost” and “late-night messages”. The CEO and HR decide to link the director’s bonus not to 360 scores, but to demonstrable culture changes: a new meeting rhythm, realistic capacity planning and delegation.

The leader works with a coach, adjusts behaviour, and in the next cycle wellbeing scores rise to 3.8 while business performance stays strong. The case becomes an internal example that culture topics are taken seriously without immediate punishment.

Use case 3: Project lead without formal reports

A project lead in a matrix organisation receives a peer-only 360 focusing on Q25–Q29 and Q31–Q33. Scores are strong except for Q33 (explaining decisions) at 3.0. Comments show that stakeholders often feel surprised by changes. The project lead experiments with short weekly updates and early alignment meetings.

Three months later, a follow-up pulse just on Q31–Q33 shows averages ≥4.0. Stakeholder satisfaction in post-project reviews improves, and the project lead is shortlisted for a formal leadership role.

Implementation & updates

Start small. Run a pilot with 20–50 managers in one business area before you go company-wide. Align the concept with the Betriebsrat, your Datenschutzbeauftragte and senior leadership early. Clarify the legal basis (usually legitimate interest plus transparency, sometimes consent), retention periods (e.g. delete raw data after 24 months) and no-use rules (e.g. no unilateral dismissal based solely on 360).

Use lessons from the pilot to refine manager 360 feedback survey questions, thresholds and processes. Align your question clusters with your leadership model, performance process and, if you use one, a skills or competency framework similar to those described in the talent management guide.

  • Pilot: Select 1–2 business units, 20–50 managers, and run one full cycle within 3–4 months.
  • Rollout: Expand to further units after a retrospective with HR, managers and the Betriebsrat.
  • Training: Offer short virtual sessions for managers on reading reports and planning actions.
  • Review: Once per year, prune or update items, especially if strategy or values change.
  • Metrics: Track participation (%), average scores, action-plan completion, and link to turnover or engagement.

Conclusion

A well-designed 360‑Grad‑Feedback for managers is one of the fastest ways to spot leadership strengths, problems and development priorities. Compared to generic engagement surveys, it gives you concrete behaviour data for each Führungskraft. Used with clear rules and Betriebsrat alignment, it increases trust instead of fear.

The real value comes after the survey: structured debriefs, targeted coaching and visible follow-up. That’s where you improve psychological safety, feedback quality and clarity of direction across teams. Over time, 360 results also make talent decisions in your performance and succession processes more objective, especially when combined with skills and role data.

Next practical steps: choose one pilot population, load the question bank into your survey or talent tool, and agree on owners and timelines for debriefs and development plans. Once you’ve run one full cycle and learned from it, you can standardise the approach and connect it with your broader performance and talent management architecture.

FAQ

How often should we run manager 360 feedback?

For most organisations, every 18–24 months per manager is enough. That gives time to work on development actions and see behaviour change. You can add short upward-feedback pulses (10–15 questions) annually for critical roles. Running full 360 cycles more often risks survey fatigue and can feel like permanent surveillance, especially in DACH environments.

What do we do if a manager gets very low scores?

Treat low scores as a development signal, not an automatic verdict. First, offer a confidential debrief with HR or a coach to interpret results and comments. Then agree on a documented development plan with 2–3 clear goals, support offers and timelines. Only if you see no change across several cycles and other evidence should it influence bigger role decisions.

How anonymous should 360 surveys be?

In DACH, aim for strong anonymity for rater groups, especially direct reports. A common rule is to show averages only if ≥4 raters contributed in a group. Never show individual answers or timestamps. Explain these rules in your privacy notice and Betriebsvereinbarung. According to guidance from organisations like the CIPD, clear anonymity builds trust and data quality.

How should we handle very critical comments?

Separate critical but constructive comments (“too little feedback”) from indications of harassment, discrimination or health risks. For the first, use them in coaching. For the second, define an escalation path with HR, Compliance and the Betriebsrat before launch. Make clear in the info text that such topics may trigger follow-up, while keeping individual raters protected wherever possible.

How do we keep the question bank up to date?

Review the items at least once per year with HR, a sample of managers and the Betriebsrat. Compare them with your leadership principles and current strategy. Remove low-usage or overlapping questions, and add a few targeted items when new priorities arise (e.g. AI adoption, hybrid work). Keep total length stable; better to swap items than endlessly add more.

Jürgen Ulbrich

CEO & Co-Founder of Sprad

Jürgen Ulbrich has more than a decade of experience in developing and leading high-performing teams and companies. As an expert in employee referral programs as well as feedback and performance processes, Jürgen has helped over 100 organizations optimize their talent acquisition and development strategies.

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